Privacy Policy
Loch Life Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information when you visit lochlife.co.uk or contact us through our website.
Who we are
Loch Life Ltd is a limited company registered in the United Kingdom, based in Glasgow. We provide digital advisory, software development, and web design services.
For data protection enquiries, contact us at hello@lochlife.co.uk.
Information we collect
We may collect the following personal information when you use our contact form:
- Your name
- Your email address
- Your company name (if provided)
- The content of your message
We do not collect personal data through cookies or analytics on this website at present. If we add analytics in future, this policy will be updated accordingly.
How we use your information
We use the information you provide solely to:
- Respond to your enquiry
- Discuss potential projects or services
- Maintain a record of our correspondence where necessary for business purposes
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Form processing
Contact form submissions are processed securely via our website and delivered by email. When you submit the contact form, your data is transmitted over HTTPS and forwarded to us by email.
Legal basis for processing
Under UK GDPR, we process your personal data on the basis of:
- Legitimate interests — to respond to business enquiries and communicate with prospective clients
- Consent — by submitting the contact form, you consent to us using your details to respond to your message
How long we keep your data
We retain contact form submissions for as long as necessary to respond to your enquiry and for a reasonable period thereafter for business record-keeping (typically up to two years), unless a longer retention period is required by law or ongoing business relationship.
Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at hello@lochlife.co.uk.
Security
We take reasonable steps to protect your personal information. Form submissions are transmitted over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.